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Privacy Policy
Effective Date: January 1, 2025
This Privacy Policy describes how OH Sweet Hospitality, LLC ("we," "us," or "our") collects, uses, and shares information when you use our applications and services, including SweetTemp, SweetCost, OH Waiter!, and any related digital tools or websites.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number
- Usage Data: Device type, operating system, activity within the apps
- Location Data: For features that require geolocation (e.g., temp logs)
- Restaurant Data: Sales data, inventory logs, staff entries
- Communication Data: Messages from chatbots, emails, or form submissions
2. How We Collect Information
We collect data through:
- User account creation and form submissions
- App usage and interaction logs
- Connected third-party integrations (e.g., Google Sheets, ManyChat)
- Website cookies and analytics tools
3. How We Use Information
We use the data to:
- Provide and maintain our services
- Improve performance and user experience
- Send important updates and support messages
- Support customer service and technical needs
- Meet regulatory or legal obligations
4. Sharing Your Information
We do not sell your personal data. We may share your information with trusted service providers, such as:
- Hosting services
- Analytics platforms
- CRM or communication tools
- Payment processors
All vendors are vetted to ensure compliance with privacy standards.
5. Data Security and Retention
We store data securely using encrypted servers and limit access to authorized personnel. Data is retained only as long as needed to fulfill the purpose for which it was collected or to meet legal requirements.
6. Your Rights
You may request access, correction, or deletion of your personal data by contacting us. We respond to all valid requests within a reasonable timeframe.
7. Cookies and Tracking Technologies
We use cookies and similar technologies on our websites for analytics and site performance. App usage may be tracked by integrated third-party tools.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from anyone under this age.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted with a revised effective date at the top of this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact:
OH Sweet Hospitality, LLC
📧 Email: help@ohsweet-hospitality.com
📬 Address: 102 Parkview Dr., Marshall, MN 56258
